Finding the joy in the journey

Privacy / Terms of Use

Tailored Life Coaching: Privacy Policy & Terms of Use (New Zealand)

1. Privacy Policy

  • This Privacy Statement explains how Tailored Life Coaching ("Tailored Life Coaching", "we", "us", "I" or "our") collects, uses, and discloses information from and about you ("you" or "your") when you use our services, including our website (the "Website").

    Information We Collect

    We collect several types of information to provide our coaching services and improve your experience. We will only use personal information that you provide to us for the purposes for which you supplied it or, in exceptional situations, for other reasons permitted under the Privacy Act 2020. This information may include:

    • Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, and mailing address. We collect this information when you contact us or schedule a coaching session.
    • Coaching Session Information: This includes notes taken during coaching sessions, goals you set, and progress made. This information is collected with your consent during coaching sessions.
    • Website Usage Data: We collect information about how you use the Website, such as the pages you visit, the time you spend on each page, and the links you click. This information is collected through cookies and similar tracking technologies.

    Use of Information

    We use the information we collect for the following purposes:

    • To provide coaching services and support your personal development goals.
    • To send you information about our services, promotions, and events.
    • To improve the Website and your experience using it.
    • To comply with legal and regulatory requirements.

    Disclosure of Information

    We will not share your personal information with third parties without your consent, except in the following limited circumstances:

    • Service Providers: We may share your information with third-party service providers who help us operate the Website and provide our services. These service providers are contractually obligated to keep your information confidential.
    • Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to conform to applicable laws or legal processes served on us, or to protect and defend the rights or property of Tailored Life.

    Data Security

    We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is completely secure. Therefore, we cannot guarantee absolute security.

    Your Rights

    You have certain rights regarding your personal information, including:

    • The right to access and update your personal information.
    • The right to request the deletion of your personal information.
    • The right to opt-out of receiving marketing communications.

    You can exercise these rights by contacting us at kathy@tailoredlifecoaching.nz.

    Changes to this Privacy Statement

    We may update this Privacy Statement from time to time. We will post any changes on the Website. We encourage you to review this Privacy Statement periodically for the latest information.

    Contact Me

    If you have any questions about this Privacy Statement or our privacy practices, please contact me at kathy@tailoredlifecoaching.nz or 021 605 854

    This Privacy Statement is effective as of 01 May 2024.

2. Terms of Use

  • These Terms of Use ("Terms") constitute a legally binding agreement between you ("you" or "User") and Tailored Life Coaching ("Tailored Life Coaching," "we," "us," or "our"), regarding your access and use of our website (the "Website") and any related services offered by us (collectively, the "Services").

    By accessing or using the Services, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access or use the Services.

    1. Eligibility

    You must be at least 18 years old and have the legal capacity to enter into a binding agreement to use the Services. By using the Services, you represent and warrant that you meet all of the foregoing qualifications.

    2. Use of the Services

    We grant you a non-exclusive, non-transferable, revocable license to access and use the Services for your personal, non-commercial use only. You may not use the Services for any illegal or unauthorised purpose. You agree not to:

    • Interfere with or disrupt the Services or the servers or networks connected to the Services.
    • Use the Services to violate any law, regulation, or intellectual property right.
    • Transmit any material that is harassing, obscene, defamatory, or threatening.
    • Impersonate any person or entity, or falsely state or misrepresent your affiliation with a person or entity.

    3. Content

    The content on the Website, including text, graphics, images, audio, video, and other materials (collectively, the "Content"), is the property of Tailored Life Coaching or its licensors. You may not use any Content without our prior written permission.

    4. Disclaimer

    The Services are provided "as is" and without warranties of any kind, express or implied. We disclaim all warranties, including, but not limited to, warranties of merchantability, fitness for a particular purpose, and non-infringement.

    We do not guarantee that the Services will be uninterrupted, error-free, or meet your specific needs. We do not guarantee that the results obtained through the Services will be accurate or reliable.

    5. Limitation of Liability

    In no event shall Tailored Life Coaching, its officers, directors, employees, or agents be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Services.

    6. Indemnification

    You agree to indemnify and hold harmless Tailored Life Coaching, its officers, directors, employees, and agents from any and all claims, losses, expenses, damages, and costs, including reasonable attorneys' fees, arising out of or in connection with your use of the Services or your violation of these Terms.

    7. Termination

    We may terminate your access to the Services at any time, for any reason, or for no reason at all, with or without notice.

    8. Changes to the Terms

    We may revise these Terms at any time by posting the revised Terms on the Website. You are expected to check this page periodically so you are aware of any changes, as they are binding on you. By continuing to access or use the Services after the revised Terms become effective, you agree to be bound by the revised Terms.

    9. Entire Agreement

    These Terms constitute the entire agreement between you and Tailored Life Coaching regarding your use of the Services.

    10. Governing Law

    These Terms shall be governed by and construed in accordance with the laws of New Zealand, without regard to its conflict of law provisions.

    11. Contact Us

    If you have any questions about these Terms, please contact me at kathy@tailoredlifecoaching.co.nz.